We're issuing final bills for Shaw Mobile customers. We'll send you the final bill as you usually get it. In-store payments are no longer accepted. Please pay your balance using other available payment methods.
Shop for new mobile services online with Rogers or contact us for help if you've recently moved to Rogers.
Yes. Once your move to Rogers is complete, you’ll just need to register your device to access Text 9-1-1.
Yes, you’ll still have access to this service and you can use the IPR app as well. We recommend you do a self test once your move to Rogers is complete. If you face any issues, you can simply re-subscribe to IP Relay Service.
You may notice that your monthly service fees and discounts are displayed differently with Rogers. Rest assured, your current Shaw Mobile plan pricing won't increase.
Any incremental promotional discount or offer that you currently get with Shaw Mobile will be added to your new Rogers plan. The discount will appear on your first Rogers bill or it’ll appear backdated on your second bill.
No, your current mobile number is not changing. You might see a different phone number listed in your email confirmation. Don’t worry, this is just a temporary phone number that’ll change to your current mobile number once your service transfer is complete.
If the plan in your transfer kit doesn’t reflect your current Shaw Mobile plan, please call 1–844-551-1957.
Billing and accounts
Once you move to Rogers, you may continue with your preferred billing type (online or paper bills). However, after a few months, we’ll be moving all our subscribers to online billing.
Accessing Rogers online bills is simple. Once your move to Rogers is complete, you just need to create a MyRogers account. This will give you access to your billing information, usage details and more.
No, your accounts and billing will not be combined. In the future, if there are any changes, we’ll let you know.
You can contact Rogers for support with your Rogers services and account. We also offer 24/7 access to a library of online support content, several self-serve options through MyRogers and our Virtual Assistant!