Internet & WiFi Troubleshooting

Check your network status

Having issues with your internet? Find out if there’s a network outage in your area.

How to reschedule or cancel an Ignite Service Appointment

Follow these easy steps to reschedule or cancel your Rogers IgniteTM Service Appointment online or through MyRogers, so you can manage your appointment on your own time.

Optimize your Rogers WiFi

Try these easy and effective ways to improve your WiFi.

Find, Change, or Share your Ignite WiFi Password and Network Name

These steps will help if you want or need to set a different Wi-Fi password or Network Name or connect a new device to your home network.

Having internet issues?

No internet

Slow or intermittent internet

Still having issues?

A customer uses the Community Forums to find more information

Community Forums

Join the community and discover solutions, share tips, or get advice from other members.