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How to use the Crave app on Rogers Xfinity TV

Access premium entertainment including HBO, Showtime, Starz and exclusive Crave Originals. Plus, watch live channels and thousands of hours of On Demand content right from your Rogers Xfinity TV.

Features

  • Enjoy on-demand streaming of TV shows, movies, and originals.
  • Catch award-winning HBO series, Showtime favourites and Starz content.
  • Watch through your set-top box, your Rogers Xfinity TV app or the Crave website and app.
  • Explore Crave Originals and exclusive Canadian programming.
  • Stream on a variety of devices, including smart TVs, mobile apps, and the web.
  • Download shows and movies to watch offline.
  • Watch extra content with optional add-ons.

How to subscribe to Crave

Here’s how to subscribe to Crave using your MyRogers or MyRogers (Shaw) account:

MyRogers:

  1. Sign in to MyRogers.
  2. In the Usage & Services dropdown menu, select TV.
  3. Under Current plan, select Manage channels or Manage theme packs.
  4. Search for Crave in the search bar, select Add and then select Confirm changes.
  5. Review your order and accept additional agreement details.

MyRogers (Shaw):

  1. Sign in to MyRogers (Shaw).
  2. Select the My Services drop down menu and select Add ons.
  3. Search Crave and select Order now.
  4. Review information about Crave and select Subscribe.

You can add another channel once your Crave subscription has been processed.

How to sign in to Crave

  1. You can download the app to your smartphone or go to Crave.
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  2. Select Sign in and then Sign in Through my TV Provider.
  3. Search for Rogers or Rogers together with Shaw in the search bar or scroll down the list to find your service provider and enter your MyRogers or MyRogers(Shaw) credentials.
  4. When you sign in for the first time, you’ll be asked to create a Bell Media account using your MyRogers or MyRogers (Shaw) credentials to link your subscription.
  5. You’ll receive a one-time code in your email, enter the verification code in the Crave app and follow the on-screen prompts.

 

You’ve successfully signed in to Crave and can start streaming.

How to access the Crave app

To access the app, say "Crave” on your voice remote or find it in the apps menu using your remote.

Troubleshooting Crave

Why can't I access Crave through the website or the app or see Crave on my TV?

Make sure that:

  • Your Crave subscription is active.
  • You’re signed in with the correct TV provider credentials, MyRogers or MyRogers (Shaw).
  • Your device is on iOS 7.1 or higher, or Android 0 or higher.

For any issues regarding your Crave subscription, contact Crave support.