How to exchange Ignite TV Flex Channels

If you are a Rogers Together With Shaw customer, visit our website for support with our services.


Customers with existing Ignite TV Flex Channels can use the steps below to swap them at any time.

1. Sign in to MyRogers.

2. Under Residential, select Manage next to TV.

3. Select Exchange Flex Channels.

4. The Available Channel section shows the entire Flex Channel catalogue. Your current Flex Channels will have a checkmark at the top right corner of the channel tile. support-iptv-flex-channels-rogers-new-en

5. Personalize your channel lineup by selecting the channels you want to add and remove. For example, if CNN is part of your Flex Channel catalogue, and you prefer it instead of CP24, simply uncheck CP24 and select CNN instead. You can also click the info icon (i) to learn more about each channel.

Note: Make sure you remove and add the same number of Flex Channels, or the exchange will be unsuccessful.

6. Once you’ve made your selections, select Exchange

7. Once the success message appears, you can start watching your new Flex Channels.