Ignite TV Error Codes

Are you seeing an error code like one of the following on your Ignite TVTM screen?

ERROR CODE MESSAGE DISPLAYED
XRE-00017 Sorry, we’re having trouble
XRE-00080 Unable to connect to On Demand. Please ensure the cable connections are tightly secured. Next, unplug from electrical outlet, wait 10 seconds, and plug back in to restart. Then, retry your selection.
RDK-03060 Unfortunately, this isn't working. Make sure your HDMI cable is connected to a HDCP-capable device. Or, if your set-top box has a component video connection, you can use a component cable to connect to your TV.
XRE-00132 Unable to play this recording. This may be a temporary issue, so please try again later.

Follow the on-screen directions to resolve the issue. If you aren’t given any directions, try running through this checklist to solve the issue.

  • Change the channel.
  • Restart your Ignite TV Box.
  • Unplug your Ignite TV Box, then plug it back in.
  • Check your connections to make sure all cables are screwed in tightly.