Understanding Online Billing

With online billing, you can:  
 

• Receive an email notification as soon as your monthly bill is available online. 
• Save or print a PDF version of your bill that includes all your billing details. 
• View up to 18 months of billing history and 12 months of payment history. (can download multiple bills at once).  
• Check your current account balance. 
• Track extra charges, usage, and credits. 
• Export billing data to a spreadsheet to further analyze your usage. 
• Reduce clutter and paper waste  
   
  

• If you already have a MyBusiness Hub profile, sign in to view, download, or print your bill. 
• If you don't have a MyBusiness Hub profile, you will need to register at this link: MyBusiness Hub(MBH). Once registered, you can easily view and manage your bills online through your online portal.  
  
  

Not exactly. The online version has more detail. You can still download a PDF that looks similar to the paper version and has all your bill details.

You’ll receive an email notification when your monthly bill is ready to view online. This is usually sent within 8 business days after your bill date. 

Your bill date is the recurring monthly date when your invoice is issued. You can typically find it in the header section on the first page of your bill, near your account number and bill number. 

Your billing cycle is the one-month period when you’re charged for your Rogers services. It starts and ends on your bill date each month. 

• Sign in to MyBusiness Hub 
• View your account balance and other billing details directly from the dashboard. 
  
  

MyBusiness Hub lets you change your email, update your profile and a lot more. Explore MyBusiness Hub features. 

To make a one-time payment, please follow the steps here.

On the first page of your PDF bill, you’ll find a quick overview with key details like: 

• Account number 
• Service address 
• Billing date and payment due date 
• Previous charges and payments 
• Current total amount due 
  
  

• Monthly service charges – Your regular monthly service fee. 
• Additional monthly charges – Any extra services outside your usual services. 
• One-time charges and credits – Include setup fee, installation fees, shipping fees or partial charges. 
• Total amount due – What you need to pay by the due date. 
  
  

• Online: Under Total Balance heading at the top-left corner in your MyBusiness Hub account. 
• PDF/Paper: On the first page under the Total Due heading. 

• In MyBusiness Hub: you can find your account number on your dashboard under My Business Account. 
• Bank Payment ID is located on the top of every page of your paper/pdf bill.  

This section contains: 

• Additional charges 
• Credits after applicable taxes   
• Late payment fees 

You’ll find all charges for your Rogers Business Internet_TM and Rogers Business Xfinity TV_TM bundle in the Bundled Services section of your bill, under Monthly Charges. 

This includes: 

• Your regular service fees 
• The rental charges for your Rogers Xfinity Gateway 
• The rental charges for your first Rogers Xfinity Entertainment Box 
  
  

This section contains additional purchases to your bundle purchase. For example:   

• Rogers Xfinity Entertainment Boxes   
• Add-on suscriptions (like standalone channels or Theme Packs)   
• Long-distance plans

It gives you an overview of the usage of your products (if any). For example:   

• Internet data used   
• Movies ordered   
• Rogers Voice minutes and any extra charges (like overage of minutes or long-distance charges) 

To pay your Rogers Business bill through your bank’s online platform, you’ll need to add Rogers as a payee. Here's how: 

• Check your Bank Payment ID at the top of your bill. 
• Log into your bank’s online service
• Add Rogers as a payee 
• Select the payee that matches your Rogers account type: 
  • ROGERS (12 DIGIT ACCOUNT NUMBER) 
  • ROGERS (11 Digit Bank Pymt ID) 
  • ROGERS (6 DIGIT ACCOUNT NUMBER) 
  • ROGERS PAYGO/PREPAID 
• Enter your Bank Payment ID as the account number.