Experiencing call forwarding issues with your Rogers Business mobile

If your call forwarding isn’t working as expected with Rogers Business, try these quick steps to get back on track:

Restart your device

  • Turn off your phone.
  • Wait about 30 seconds.
  • Turn your phone back on.

Restarting can often fix temporary network or software issues.

Check and re-set call forwarding

Make sure of the following when you set it up:

  • Use 10-digit dialing, including the area code.
  • Double-check the number you're forwarding to.
  • You can forward calls only to numbers in Canada and the United States, including 1-800 numbers.

Please visit the detailed article to learn about how to use call forwarding feature on your mobile.

Still Not Working?

If you've restarted your phone and re-entered your forwarding settings but it still isn't working, reach out to us directly at 1-866-727-2141.