Report an Issue or Damage to Rogers-Owned Equipment Outside Your Home

Our technicians are always looking to spot and repair damaged equipment. Components like pedestal boxes or multi-dwelling unit panels can take a hit due to extreme weather or even snow removal services.

How to identify outdoor Rogers-owned equipment

Rogers pedestal boxes are usually green. If the pedestal box is brown, it most likely belongs to Bell.

How to report an issue

If you notice an issue or damage to Rogers-owned equipment outside of your home, please contact us. We’ll alert our network maintenance team and they’ll investigate as soon as possible.

If your service isn’t working due to damaged equipment outside your home, let our Technical Support team know. Technical Support is available 24 hours a day to help restore service to our customers.

Whenever possible, we prioritize restoring our customers’ service first, before beginning any permanent repairs to outdoor Rogers-owned equipment.