How to Remove the Visonic Door/Window Sensor Using the Smart Home Monitoring App

This article is for customers without a Touchpad.

Replacing a damaged or faulty door/window sensor? Follow these steps to remove your existing sensor from your Smart Home Monitoring system using the app.

  1. Log in to your Rogers Smart Home Monitoring app.
  2. On the Overview screen, tap More.
  3. Tap Manage Devices.
  4. Under Installed Devices, locate and tap the Door/Window Sensor you want to remove..
  5. Under Edit Device, tap Remove Device . You are now ready to pair your new sensor to your smart home system.