If you’re having trouble pairing your camera, follow these steps to resolve the issue.
Having pairing issues with your Ignite Doorbell CameraTM? Please contact us for assistance.
- Make sure the camera has been powered on for at least 3 minutes and that the light on the front of the camera is on and blinking white or blue.
- Make sure that the camera is plugged into the power adapter.
- Restart the camera by unplugging the camera’s power adapter from the wall outlet and plugging it back in. The camera will take approximately 3 minutes to restart.
- If the problem persists, reset the camera to factory settings.
Restart the pairing process if necessary.