If you are a Shaw customer, you’ll need to visit the Shaw website for support with Rogers Ignite services.
Follow the easy steps below to set up your internet and home WiFi.
If you are a Shaw customer, you’ll need to visit the Shaw website for support with Rogers Ignite services.
Follow the easy steps below to set up your internet and home WiFi.
Optional. Available from retail stores upon request.
Note: Video only available in English at this time.
Here are some tips for finding the best place for your Gateway modem:
DO place your Gateway in the most central location in your home where you have a cable outlet.
DO make sure your Gateway is raised on a shelf or table.
DON’T place your Gateway on its side, stacked on top of other electronics or close to electrical panels/power bars – this can cause signal interference.
DON’T place your Gateway inside cabinets or behind furniture – this can cause overheating.
DON’T place your Gateway next to speakers or wireless electronics/appliances, or materials like metal, concrete, mirrored surfaces or glass – these can absorb or reflect the WiFi signal.
Learn more or watch a short video about where to put your modem.
If preferred, you can connect devices like gaming consoles directly to your Gateway via the provided Ethernet cable.
For more information, visit www.rogers.com/internet-support.