Loading...

Which email method is right for me and how to enable it?

Setting up your Shaw email on a new device? Use this guide to choose the best email setup method.

To use IMAP or POP, set your Webmail Mail Preferences to Classic mode. This allows IMAP or POP access to your email account.

Note: You can't switch Webmail to Classic mode using a mobile device.

Email Setup Options

You can set up your Shaw email account in two ways:

  1. IMAP
  2. POP/SMTP

IMAP is recommended for checking mail worldwide from different devices. It syncs your email across all devices. A small copy of your email is kept on your phone, so you can't access it offline.

POP/SMTP is best for accessing emails offline. It downloads a copy of all emails to your device. Changes made only affect emails on that device.

Using Webmail to enable IMAP/POP access

  1. Sign in to Webmail and make sure it is set to Classic
  2. Select Preferences.
  3. Scroll to the Access from Other Mail Client
  4. Enable mail client access. If you use POP, make sure to set leave incoming deleted message in the inbox to keep a copy of emails in Webmail. Otherwise, all incoming messages will be deleted after downloading.