Troubleshoot issues streaming to TV using the Spotify app
If you’re experiencing issues launching or using the Spotify app on Ignite TV, you can try the following steps to get you back up and streaming to your TV:
Close and Reopen the App
1. You can close the Spotify app by selecting Exit on the app itself
2. If you’re still experiencing issue, try Rebooting your Ignite TV Box
If you’re still unable to launch or use the Spotify app after rebooting your Ignite TV box, please reach out to us through our Contact Us page and we’ll be happy to help!
Note that the mobile version of the Spotify app is not supported by Rogers. You’ll need to visit spotify.com for any issues relating to the mobile app.