iPhone stuck 'Searching'

Your iPhone will briefly display a ‘Searching’ status at the top its screen when first turned it on as it searches for a wireless network.When this searching persists, you’ll notice that your iPhone won’t get a wireless signal.

The troubleshooting steps below can help.

Step 1: Reset your iPhone’s network settings

Sometimes a phone’s network settings can be corrupted, which can lead to service issues. Resetting your network settings might help.

IMPORTANT: The steps below will remove your saved WiFi, VPN and Bluetooth settings.

  1. Select Settings
  2. Select General
  3. Select Reset
  4. Select Reset Network Settings
    • If you use a passcode, you’ll be asked to enter it
  5. To confirm, select Reset Network Settings
  6. Your iPhone will turn off and back on.

Step 2: Check for software updates

For help updating your iPhone’s software visit Update your iPhone, iPad, or iPod touch.

Step 3: Restore iPhone to factory settings

This will wipe any corrupt data on the device. Make sure to back up your iPhone first. For help, visit Restore your iPhone, iPad, or iPod to factory settings.

Step 4: Connect with Apple Support

If you’ve tried these steps and your iPhone is still stuck ‘Searching’, visit iPhone Support for assistance as the issue is device related.