Perform Hard Reset on Samsung Android Devices

The following steps describe how to restart a Samsung Android device that is frozen or stuck in an application or the screen is completely white or black.

  1. Turn off the device (remove the battery if necessary).
  2. Press and hold the volume up, home and power buttons.
  3. Release the power button when the device vibrates, but keep holding down volume and home button until the Android system recovery menu displays.
  4. Use the volume keys to scroll and highlight reboot system now.
  5. Press power to select, device will restart as normal.