Software installation does not start automatically


  1. Double-click My Computer (Windows XP) or Computer (Windows Vista, Windows 7) on your desktop.
  2. Click the TRU-Install drive.
  3. Under the TRU-Install drive, open the Win folder and double-click Setup.exe. Follow the on-screen prompts to install the software.

For additional information about the AirCard 330U, refer to the User Guide. If the software failed to install, you’ll find the User Guide in My Computer > TRU-Install > Win (Windows XP) or Computer > TRU-Install > Win (Windows Vista, Windows 7).

Mac OS X

If you do not see the Watcher window:

  1. Open Finder.
  2. Under Devices, click AirCard 330U.
  3. Double-click the installer package.

For additional information about your AirCard 330U, refer to the User Guide. You’ll find it in Finder > Applications > Sierra Wireless.