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TV channel lineup changes and service updates

At Rogers, we constantly evaluate our products and services to ensure you get the best possible experience. Occasionally, we make changes to our channel offerings to reflect our customers’ evolving viewership trends or to accommodate recent content provider changes that are beyond our control.

If one of the channels you subscribed to has been discontinued, your TV channel lineup will be updated after the discontinued date to reflect these changes. The rest of your Rogers TV plan will remain the same.

 If you paid a separate monthly service fee for one of the channels that has been discontinued, you will no longer see this charge on your bill after its discontinued date.

These changes are made in accordance with the CRTC Television Service Provider Code. If you wish to make changes to your TV services, please log into your MyRogers account. For further assistance, please feel free to contact us and let us know how we can help.

Ignite TV customers with existing Flex Channels:

If you currently have one of the discontinued channels listed below in your Flex 5, Flex 10, or Flex 20+ Sports plan, please select the Popular or Premier TV package and replace it with another channel.

You can exchange Flex Channels once every 30 days by signing into MyRogers and selecting TV for new options.

Digital TV customers:

If you currently have one of these discontinued channels listed below as a part of your pick pay option, including Customer Choice Package (Pick 5, 10, 15, 20 or 30) or Mix Pack (15, 20, or 30), or as part of the Select, Popular, Premier package as a default or Bonus channel option, we will automatically replace it following the removal date. If you would like to select something different, please feel free to contact us and we’ll be happy to help you choose from over 50 channels in our Digital Specialty line-up.

TV channel and plan updates:

Crave

Starting April 22, 2024, Crave will be priced at $22/mo.

Ignite Total TV additional channels

Starting December 15, 2023, Ignite Total TV customers will automatically receive these additional channels at no extra charge: Animal Planet, BBC Earth, BBC First, BBC News, Big 10 Network, Cooking Channel, Daystar Television Canada, Discovery Science, ESPN Classics Canada, Euro World Sports, Faith TV, Fight Network, Fox News, Fox Sports Racing, France 24, Game+, Game Show Network, Hollywood Suite 2000, Hollywood Suite 70s, Hollywood Suite 80s, Hollywood Suite 90s, Investigation Discovery, Love Nature, MétéoMédia, MSNBC, NHK World, ONE TV, REV TV, Rewind, Salt & Light, History, Smithsonian, Univision, KTLA, WPIX, WGN and WSBK.

Flex Channels 

As of November 1, 2023, we no longer offer Flex Channels as part of our Ignite TV plans. Customers with existing Flex Channels will continue to keep them as part of their current plan.

i24NEWS

Starting October 23, 2023, i24NEWS will be included in your Ignite TV package. The channel is currently in Free Preview.

VRAK TV

Starting September 30 , 2023,VRAK TV will no longer be included in your TV or theme package. If you've been paying a separate fee for this channel, you will no longer be charged as of this date.