If you’re experiencing issues launching or using the FilmRise app on Rogers Xfinity TV or Rogers Streaming, follow steps to get back to streaming movies or TV shows.
Troubleshoot Issues Using the FilmRise App
Close and Reopen the App
- You can close the FilmRise app by selecting Exit on the app itself.
- If you’re still experiencing issue, try Rebooting your Rogers Xfinity Entertainment Box
If you’re still unable to launch or use the FilmRise app after rebooting your Rogers Xfinity Entertainment box, please reach out to our technical support team through our Contact Us page and we’ll be happy to help!