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Privacy, CRTC & Consumer Codes

Privacy Policy

Rogers Privacy Policy
Rogers Use of Website Policy
Rogers Privacy Policy – Q&A

Rogers Transparency Reports on Requests for Customer Information

As a communications company, government and law enforcement agencies approach Rogers looking for information about our customers.

We fully comply with Canadian privacy law and take active steps to fully safeguard the information of our customers. At the same time we are compelled by law to respond to federal, provincial and municipal government and law enforcement agencies when they have a legally valid request ‐ like a search warrant or court order.

Our customers' privacy is important to us and that is why we have issued a Transparency Report.

Rogers Transparency Reports on Requests for Customer Information
2018 Rogers Transparency Report on Requests for Customer Information.

2017 Rogers Transparency Report on Requests for Customer Information.

2016 Rogers Transparency Report on Requests for Customer Information.

2015 Transparency Report on Requests for Customer Information.

CRTC Applications and Notices

For information on applications by Rogers currently under consideration with the CRTC click on the link below:

RCCI Access Services Tariff

CRTC & Consumer Codes

Checklist: Do You Know Your Rights as a Wireless Consumer?

Wireless Code FAQs

Checklist: Do You Know Your Rights as a TV Consumer?

TV Code FAQs

Checklist: Do you Know Your Rights as an Internet Consumer?

Internet Code FAQs

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