HomeConnect app

Q: How do I download the Ignite HomeConnect app?

Visit the App Store or Google Play Store and search for Ignite HomeConnect. Select Download and then sign in with your MyRogers credentials.

Q: How do I set up user profiles with Ignite HomeConnect?

Select the People tab to create customized user profiles and manage WiFi access for each member of the household.

Q: How can I find my WiFi password with Ignite HomeConnect?

1. Open Ignite HomeConnect app. 2. From the Overview tab, select View Network Details . 3. Select Show Password .

Q: How can I pause and customize access for different devices using Ignite HomeConnect?

Simply select a user profile under the People tab, or a device under the Connect tab, then select Pause to pause WiFi access. Learn more about how to pause devices’ Ignite WiFi access here.

Q: How do I turn on Advanced Security in Ignite HomeConnect to help protect my home network and devices?

1. Open Ignite HomeConnect app. 2. Select the Home tab. 3. Select Advanced Security. 4. Select Turn On . Note: It can take up to 10 minutes for Advanced Security to fully turn on. Learn more about the Advanced Security feature here.

Manage your home WiFi and smart devices in one app. It’s that easy.

Powerful WiFi that works for you

Your household is unique and Ignite HomeConnect offers tools to customize your WiFi network. Use the app to strengthen WiFi throughout your home. Plus, create user profiles to check who’s online, pause WiFi by device², help prevent access to unsafe content and track time spent on popular apps and websites.

Learn more

Image of parental controls on Ignite app

Protect your data and devices

Smart homes need smarter protection. Simply turn on Advanced Security³ in the Ignite HomeConnect app to automatically block online threats 24/7 and get alerts about suspicious activity.

You'll have peace of mind knowing all devices connected to your home WiFi are more secure.

Learn more

One app that does it all

Control smart devices with one app and set customized routines for a safe and comfortable home.

Ignite HomeConnect works with many models from top brands including: • Lighting and plugs: Philips Hue, LIFX, Caséta by Lutron, Sengled, TP-Link • Thermostats: Ecobee, Carrier, Honeywell Home
• Doorlocks: August

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Ignite HomeConnect in action

With Ignite HomeConnect, you can assign devices like tablets, phones and more to members of your household. You can easily track internet usage and limit kids’ screen time.

In a few simple steps, you can turn on Parental Controls⁴ using the Ignite HomeConnect app to help ensure access to kid-friendly content online.

Downtime Schedules is a hassle-free way to help build healthy online habits. Once set, you can pause WiFi access automatically for different user profiles during mealtimes, bedtimes and more.

Discover how much time is spent on popular apps and websites when connected to your home WiFi network. Turn on this optional feature to access an ongoing summary.

Smart homes need smarter protection. Simply turn on Advanced Security³ to automatically block online threats 24/7 and get alerts about suspicious activity.

Experience Ignite HomeConnect

Step 1

Download the Ignite HomeConnect app

Ignite HomeConnect is included exclusively with Ignite TV bundles and Ignite Internet packages featuring the Ignite WiFi Gateway modem.

Not your modem

Ignite Bundles come with Ignite TV, Internet and more

Interested in Ignite Bundles?

Build a bundle that works for you with customizable TV and Internet!

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FAQs

Have questions about Ignite HomeConnect? We have answers!

How do I download the Ignite HomeConnect app?

How do I set up user profiles with Ignite HomeConnect?

How can I find my WiFi password with Ignite HomeConnect?

How can I pause and customize access for different devices using Ignite HomeConnect?

How do I turn on Advanced Security in Ignite HomeConnect to help protect my home network and devices?

Access to Ignite HomeConnect requires Ignite Internet from Rogers, the Ignite WiFi Gateway modem, a MyRogers account and a compatible iOS or Android device.
The Pause function blocks access to the internet for devices connected to your home WiFi network. Pausing a device may not immediately disrupt activity already in progress and cannot block internet access for a device using cellular data or any other WiFi network.
When enabled in the Ignite HomeConnect app, Advanced Security helps reduce the risk of connected devices accessing known sources of malware, spyware, bots, phishing as well and unauthorized or suspicious access attempts while connected to your home WiFi network. Advanced Security does not guarantee protection from all online threats and this feature may experience disruption, inaccurate results and other limitations impacting performance. View FAQs about Advanced Security to learn more, including how to disable it to access blocked websites
Parental Controls are intended to help reduce the risk of devices accessing websites and applications generally deemed inappropriate while connected to your Ignite WiFi network. Parental Controls must be enabled through the Ignite HomeConnect app and are not guaranteed to block access to all inappropriate content. Practicing online safety is always recommended. Parental Controls cannot block inappropriate content available through your Ignite TV service.

HomeConnect app

Powerful WiFi that works for you

Protect your data and devices

One app that does it all

Ignite HomeConnect in action

Assign devices to user profiles

Turn on Parental Controls

Set Downtime Schedules

Turn on Active Time Details

Turn on Advanced Security

Experience Ignite HomeConnect

Download the Ignite HomeConnect app

FAQs