Voice ID FAQs

Table of Contents

Play video for Introducing Voice ID: A Simple & Fast Way to Verify You When You Call
Can you tell me more about Voice ID?
What is a voiceprint?
Will the voiceprint work if I have a cold?
Is Voice ID secure?
Can my voiceprint be stolen?
If someone records my voice, can they access my information? 
Is my voiceprint really unique?
I’m concerned about privacy. I don’t like the idea of your company recording my voice.
How do I enroll and how long does it take?
How much does it cost?
I’ve already enrolled in Voice ID. Why are you asking me for my date of birth, postal code and a security question?
Can I get rid of my voiceprint if I don’t like this service?