Learn more about MyRogers (Shaw) (app and web) with our Frequently Asked Questions.
MyRogers (Shaw) allows you to manage your account services right at your fingertips or online. You can quickly view billing information, manage TV services, emails, voicemails, and much more.
What is MyRogers (Shaw)?
MyRogers (Shaw) is how customers keep track of bills, make payments, adjust account details, and manage services. You can access MyRogers (Shaw) through the website (rogers.com/myrogers/shaw) and through the MyRogers (Shaw) app (Apple App Store | Google Play Store).
For more information on using the app, go to Getting started with the MyRogers (Shaw) app.
Are Username (formerly Shaw ID) and MyRogers (Shaw) the same thing?
No. Username is a single login for products and services with Rogers together with Shaw like MyRogers (Shaw), the Rogers Xfinity app, the Rogers Xfinity Streaming app, and Rogers WiFi Hotspots. Each account can have one primary username, belonging to the primary account holder. Up to four secondary usernames can be created for others in your household. Learn more at How to create a Username.
Are Shaw email password and MyRogers (Shaw) password the same thing?
No. Your Shaw email account password is completely separate from your MyRogers (Shaw) account password. For security purposes, we strongly recommend not using the same password for your shaw.ca email and your MyRogers (Shaw) account.
How do I get the MyRogers (Shaw) app?
The MyRogers (Shaw) app is available for iPhone, iPad, and Android devices. Search your favourite app store for “MyRogers (Shaw)” or use one of these links:
What is the benefit of using the MyRogers (Shaw) app?
The MyRogers (Shaw) app is full of features that will help you access and get the most out of your services. You can use it to chat with tech support, pay your bills, and manage your products wherever you are. The MyRogers (Shaw) app is a great tool for accessing your account information and for getting support when you need it.
For a complete list of all features, see About: MyRogers (Shaw) app features.
Can I view my bill with MyRogers (Shaw)?
Yes! You can easily access your bill with MyRogers (Shaw) app or web. Visit How to view your current bill for more information.
How do I reset my 'MyRogers (Shaw)' password?
If you'd like to change your MyRogers (Shaw) password for security reasons, or you want to reset a forgotten password, you can do so using the MyRogers (Shaw) website and the MyRogers (Shaw) app. Visit How to: Change your MyRogers (Shaw) Password for both web and app versions.
Tip: Avoid re-using passwords for multiple services. For security reasons, you won’t be able to reuse past Username passwords. If you need to change your password, be sure to use a strong password that is easy to remember.
Learn more: How to choose a strong password for your accounts.
Can I use MyRogers (Shaw) to manage my billing and Services?
Absolutely! How to manage your account using MyRogers (Shaw) provides detailed steps on how to do so.
What billing services are available in MyRogers (Shaw)?
In MyRogers (Shaw), you can easily modify eBill and Auto Payments settings, review previous and current bills, and make additional one-time payments
