Use Port Forwarding with Ignite HomeConnect

Use Ignite HomeConnectTM to set up port forwarding to enable applications like video games, video conferencing and more.

Ignite HomeConnect is available exclusively for Rogers Internet customers with the Ignite WiFi Gateway modem. Not sure if this is your modem? Check under “Internet” on your MyRogers account.

How does port forwarding work?

Since your Ignite WiFi Gateway modem blocks potentially harmful access to your internet, certain applications may require designated ports in order to work properly.

Adding a port forward

  1. Sign in to the Ignite HomeConnect app using your MyRogers username and password. 
  2. Select Wifi.
  3. . Select View Wifi equipment, then Advanced Settings
  4. Select Port Forwarding.
  5. Select Add Port Forward. A drop-down list of household devices will display.
  6. Choose the device for which you want to add a port forward.
    • Note: If your device isn’t listed, it may not be connected to your home WiFi network.
  7. Choose from the list of common applications to use a recommended, preset configuration for your chosen device (i.e. PlayStation), or select Manual Setup to enter a custom configuration.

Editing or deleting a port forward

  1. Select WiFi.
  2. Select View Wifi equipment, then Advanced Settings.
  3. Select Port Forwarding. A list of all existing port forwards will display.
  4. Select Edit next to the port forward you want to edit or delete.
  5. Select Delete this Port Forward to delete or select Apply Edits after making edits.