COVID-19 FAQs - Wireless

Table of Contents

  • Are any changes being made to the Device Return and Exchange Program?
  • I received a message about downloading the COVID Alert app. Is this spam?
  • I received a message about a COVID Alert app, encouraging me to download it. Can I get some more information about it?
  • Why have I received a message from Rogers on behalf of the Government of Canada?
  • Where can I get more information about the Government’s recommendations for Canadians currently travelling abroad?
  • What can I do if I am having network connection issues?
  • Stores/Locations
    • Are Rogers stores and locations still open?
  • Prepaid FAQs
    • Grocery stores
    • Drug stores
    • Gas Stations
    • Convenience stores and Others
  • Related Links

Are any changes being made to the Device Return and Exchange Program?