To get the Voicemail-to-Text app, contact Live Chat.
When I use Voicemail-to-Text, how long will it take for the text message to arrive?
Voicemail-to-Text conversions are received within 3 to 5 minutes of the message being left in your voicemail box.
Will I need to change my greeting on my voicemail box if I am using Voicemail-to-Text?
No, you won't need to change your greeting if you are using Voicemail-to-Text.
If I delete the Voicemail-to-Text converted message, will I lose the original audio voicemail message?
No. Your audio voicemail message will continue to be stored in your voicemail box for either 5 to 10 days (depending on what kind of voicemail service you have) even if you deleted the converted Voicemail-to-Text message.
How many Voicemail-to-Text messages can I receive on my phone?
As many as your phone model text inbox will allow - check the cell handbook/user guide for more details.
When I get a Voicemail-to-Text message, can I see who the call came from?
Yes. The caller's phone number will be displayed with each Voicemail-to-Text message.
Will I still receive Voicemail-to-Text text messages from SpinVox if I am travelling?
Yes. SpinVox will continue to convert all messages from your voicemail box to text messages and send them to your wireless phone.
What languages can be converted by SpinVox Voicemail-to-Text Text?
SpinVox has the ability to convert English and Canadian French voicemails to text.
