Rogers Trade-Up Program FAQs

Table of Contents

  • Where can I trade in my device?
  • What COVID-19 measures should I be taking?
  • How do I find out what my device is worth?
  • How long is my quote good for?
  • What devices are eligible for trade-in?
  • What do you look for when determining the trade-in value of my device?
  • My phone has a cracked screen, so does it still have any trade-in value?
  • Can I trade in more than one phone at a time?
  • What security measures are taken to ensure my data is eliminated from my trade-in device?
  • Do I need to bring in all the accessories that came with my phone when I trade-in?
  • Do I get to keep my memory cards from the trade-in device?
  • How will I get the value for my trade-in device?
  • I just upgraded, and the credit on my monthly bill doesn't match the credit on my receipt. How do I fix this?
  • Can I get my old device back if I change my mind?

Where can I trade in my device?