Wireless Troubleshooting

Check your network status

Having issues connecting? Find out if there’s a network outage in your area.

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Need help with your smartphone?

Get the most out of your device. Check out these step-by-step interactive tutorials on how to set up your phone, watch or tablet, enable features and keep it running smoothly.

Rogers Repair Program

Problems with your phone? Learn more about the Rogers Repair Program.

US Roaming on 3G/HSPA networks with your Rogers connection

Travelling to US? Here’s how shutting down of 3G/HSPA network in US will affect roaming service on your Rogers wireless connection starting February 2022.

Check out these helpful guides

How can we help you?

Data issues

Network issues

Voicemail help

Calling issues

Text messaging

Still having issues?

A customer uses the Community Forums to find more information

Community Forums

Join the community and discover solutions, share tips, or get advice from other members.