Wireless Troubleshooting

Check your network status

Having issues connecting? Find out if there’s a network outage in your area.

Need help with your smartphone?

Get the most out of your device. Check out these step-by-step interactive tutorials on how to set up your phone, watch or tablet, enable features and keep it running smoothly.

Get Started

SIM card issues?

Sometimes there’s an easy solution. Get support for common SIM card errors with these troubleshooting tips.

Learn more

Cannot make or receive mobile calls

If you’re not able to make or receive any calls on your phone, here are some steps to help fix the issue.

Cannot make calls

Cannot receive calls

Check out these helpful guides

Add Apple Watch to your plan

Rogers Yahoo! Mail support

Caller ID spoofing & spam calls

How can we help you?

Data issues

Can’t access internet or use apps on wireless data

Tips to manage wireless data usage

Monitor your shared data through MyRogers

Network issues

No service on your cell phone

Poor signal/service on cell phone

SIM card errors help

Voicemail help

How to set up voicemail on your phone

How to check your voicemail

Change or reset your wireless voicemail password

How to set up visual voicemail for iPhone

Calling issues

Cannot make wireless calls

Cannot receive wireless calls

Dropped calls on your cell phone

Text messaging

Cannot send text messages

Cannot receive text messages

Cannot send or receive picture text messages

Email to SMS

Still having issues?

Learn how to connect to WiFi

Learn how to use WiFi calling