About Apple TV subscriptions on your Rogers Xfinity set-top box

• Rogers Xfinity TV or Rogers Streaming services
• Rogers Internet
• An Apple TV subscription through Rogers (recommended) or Apple
• An Apple ID (create one during setup or use your existing account)

When you're subscribed and signed in, Apple TV shows will display as Free to Me on Rogers Xfinity TV or Rogers Streaming.

• Say "Apple TV" to open the app
• Say a show name like "Ted Lasso" or "Severance" to go directly to that content

1. Press the Rogers or Menu button on your remote.
2. Select Apps from the menu.
3. Select Apple TV (in the Entertainment row).

1. Press the Home button on your Rogers Streaming voice remote. 
2. Select Apple TV from the Apps menu.

1. Launch the Apple TV app using your voice remote or from the Apps menu
2. Select Sign In or Sign Up
   • If you skipped this step, select Settings (gear icon) → Accounts → Sign In.
3. A pairing code and QR code will appear on your TV
4. Scan the QR code with your mobile device or visit activate.apple.com and enter the code
5. Sign in with your Apple ID or create a new one

That's it, you're ready to watch!

Get Apple TV as part of a Rogers plan like StreamSaver for the best value. Enjoy:

• One convenient bill for all your streaming services.
• Easy management through MyRogers or MyRogers (Shaw) or by calling Rogers support.
• Seamless activation with your existing or new Apple ID.
• Exclusive savings with bundle options.

Activate with your existing Apple ID:

When you link your existing Apple ID to your Rogers subscription, billing through Apple pauses automatically. Your profile, watch history and preferences stay the same.

Activate with a new Apple ID:

Don't have an Apple ID? Create one during activation, it takes just a few minutes.

If you have an Apple One subscription, cancel it with Apple before you activate it through Rogers. This will avoid being charged twice.

Make changes:

Manage your Rogers-billed subscription anytime through MyRogers or MyRogers (Shaw). Your subscription appears as a line item on your Rogers bill.

When you sign in using your old Apple ID, your payments go to Rogers and your Apple subscription pauses. This keeps everything you love.

View subscription details

Check your subscription status anytime:

1. Open the Settings app on your iPhone or iPad.
2. Select your name.
3. Select Subscriptions.
4. View or manage your Apple TV subscription.

Download content for offline viewing

Download Apple Originals to your Apple device and watch anywhere without WiFi. Visit Apple Support to learn more.

To cancel your Apple TV subscription:

MyRogers:

1. Sign in to MyRogers.
2. Scroll to Manage Subscriptions.
3. Select Manage under Apple TV.
4. Select Unsubscribe.
5. Select Confirm.

MyRogers (Shaw):

1. Sign in to MyRogers (Shaw).
2. Select the Subscriptions.
3. Select Manage next to Apple TV.
4. Select Cancel Apple TV.
5. Select Confirm.

If you cancel Rogers services:

Rogers-billed subscription: Your Apple TV subscription ends when Rogers services are cancelled. If you had an Apple subscription that was paused, it'll start again when you sign in with Apple.

Apple-billed subscription: Your subscription continues unchanged. Manage it through the Apple TV app.

Understanding third-party streaming subscription charges

FAQs and Subscription Terms – Third-Party Streaming Apps