Loading...

About Apple TV+ subscriptions on your Entertainment Box

Apple TV+ is an ad-free premium video streaming platform, featuring Apple-exclusive content (Apple Originals) such as Ted Lasso and The Morning Show and is now available on Rogers Xfinity TV and Rogers Streaming! In this article, learn more about the Apple TV+ app on your Rogers Xfinity Entertainment Box and how to manage your subscription.

About Apple TV+

Apple TV+ is a streaming service featuring Apple Originals — award-winning series, compelling dramas, ground-breaking documentaries, kids’ entertainment and movies. New original programs and films are added every month and shows are ad-free and available on demand. 

System requirements

To access and watch Apple TV+ content on Rogers Xfinity TV or Rogers Streaming, you must have the following: 

  • Rogers Xfinity TV or Rogers Streaming 

  • An Apple TV+ subscription and Apple ID 

  • Rogers Internet service

Accessing Apple TV+ content

You can find Apple TV+ content by searching for a specific show using the voice remote, or you can search within the app. If you are subscribed and logged in, Apple TV+ content will show as Free to Me on Rogers Xfinity TV or Rogers Streaming. You can find Apple TV+ content in a few ways: 

Use a vocal command with the Rogers voice remote 

    • Say the app name or a TV show unique to the platform to open Apple TV+.  

    • “Apple TV+” 

    • “Ted Lasso” 

    • “The Morning Show” 

    • “Severance” 

Launch Apple TV+ from the Rogers Xfinity TV apps menu 

  1. Press the Rogers or Menu button on your remote. 

  1. Select Apps from the menu. 

  1. Select Apple TV+ (in the Entertainment row). 

Launch Apple TV+ from the Rogers Streaming apps menu 

  1. Press the Home button on your Rogers Streaming voice remote. 

  1. Select Apple TV+ from the Apps menu.

Logging in to Apple TV+

To sign in to Apple TV+, you must pair your set-top box to your Apple TV+ account. Follow the below instructions to pair your set-top with Apple TV+. 

  1. Launch Apple TV+ with your voice remote or from the Apps menu. 

  1. Select  Sign In or Sign Up from the launch screen. 

    • Note: If you skipped this option the first time you launched the app, follow the below instructions: 

      • Select  Settings (gear icon). 

      • Then select  Accounts. 

      • Choose Sign In. 

  1. A pairing code will appear on your TV screen alongside a QR code. 

    • Scan the QR code with your mobile device, or 

    • Visit activate.apple.com from any web browser and enter the 4-digit code on your TV screen. 

  1. Enter your Apple ID and password to complete the process. 

    • If you don't have an Apple ID, you'll need to click the link to create one. 

You're now logged in and can access Apple TV+ content through Rogers Xfinity TV or Rogers Streaming!

Back to Top

Understanding your Apple TV+ subscription

To view your Apple TV+ subscription information, including what apps you're subscribed to and for how long, go to your Apple ID Settings app. 

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name at the top of the screen.
  3. Tap Subscriptions. You’ll see all the active and expired subscriptions tied to your Apple ID.
  4. Tap on any of the listed subscriptions to view more information, change or cancel your subscriptions. 

Your Apple TV+ subscription is billed directly through your Apple account and as such, is separate from your Rogers account. Any cancellations or changes to your Apple TV+ subscription can be handled in the Apple TV+ app. For any inquiries about your Apple TV+ subscription, contact AppleCare. contact AppleCare.

Frequently Asked Questions

Can I download Apple TV+ content to watch offline? 

Absolutely. Download your favourite Apple Originals to your Apple device and watch them anywhere, anytime without a WiFi connection. Visit this page to learn more about Apple services, including Apple TV+. 

What happens to my Apple TV+ subscription if I cancel my Rogers services? 

Your Apple TV+ subscription will remain the same. If you cancel your Rogers services, you can still manage your Apple TV+ subscription in the Apple TV app. 

I am having technical issues with Apple TV+. What do I do? 

For any issues regarding your Apple TV+ app or subscription, please contact AppleCare.

Back to Top