Starter package and standalone channels on Digital TV: FAQs

Table of Contents

  • Who is eligible for a Starter package?
  • Can I subscribe to standalone channels without subscribing to a Digital TV package?
  • Will I be able to get premium channels and multicultural Theme Packs with Starter?
  • What does the Starter package on Digital TV include?
  • If I get the Starter package and don’t like it, can I go back to my previous TV package?
  • Can I use a digital adapter to view the Starter Theme Packs and standalone channels?
  • If the CRTC says that $25 is the maximum that can be charged for Starter, why am I paying more?
  • How can I remove Starter channels that I don’t want or that aren’t appropriate for kids?
  • Can I add Theme Packs and standalone channels to my existing TV package?
  • Why can't I order Starter, its Theme Packs and standalone channels online?
  • Will I be charged an Early Cancellation Fee (ECF) if I switch from my current TV package to Starter?
  • Why must I subscribe to the Canadian Timeshifting Theme Pack if I only want US Timeshifting?

Who is eligible for a Starter package?