Connecting Families Program

We participate in Connecting Families, an initiative of the Government of Canada. Our participation builds on the work of our existing Rogers Connected for Success program, which helps families receiving the maximum Canada Child Benefit (CCB) and the maximum Guaranteed Income Supplement (GIS) access the digital world starting at $9.99/month + taxes.

Frequently Asked Questions

What is Connecting Families?

The Connecting Families initiative bridges the digital divide for low-income Canadian families and Seniors who may struggle to afford access to home Internet and TV Bundles. Rogers offers discounted home Internet and TV bundle services to randomly selected families receiving the maximum Canada Child Benefit (CCB) and the maximum Guaranteed Income Supplement (GIS).

What will participants receive?

With Rogers, eligible Connecting Families participants will be offered the same products as Rogers Connected for Success, with plans starting from $9.99/month +taxes for 25 Mbps download speed, unlimited data usage, free installation and modem rental.

How do I find out if I qualify for Connecting Families?

Families receiving the maximum Canada Child Benefit or Seniors receiving the maximum Guaranteed Income Supplement will be selected randomly to participate in this initiative. They'll be contacted directly by the Government of Canada through a direct mail-out. This letter will contain an access code; they must sign up for the initiative through a secure online portal. The access code will be valid for the entire initiative if the individual remains eligible for max CCB and max GIS.

I received a letter stating that I’m eligible for Connecting Families, what do I do now?

To sign up for the initiative, visit www.connecting-families.ca and enter the code provided within the letter.

What are the eligibility criteria?

The initiative was designed to connect low-income families and Seniors to the Internet. Rogers and the other participating ISPs are not responsible for determining eligibility and will not have access to any taxpayer information.

I am currently on Rogers Connected for Success, but I think I might qualify for Connecting Families as well, does my internet plan change?

No changes will appear on your monthly invoice. If you are already receiving $9.99/month internet through Rogers Connected for Success, you can remain on that plan or call a Rogers Connected For Success agent to explore other internet speeds and TV bundles available to eligible participants.