rogers/support/accessibility-services on false false [SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (http://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [54.224.17.157] [X-dynaTrace] = [FW1;1970801308;1109706179;740935015;2;1109706179;740935015;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [54.224.17.157, 72.246.52.114] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=64054C61BCC3D6356B415F5A066B415C; TLTSID=05FA2B468A06108A7669E80D9BBD8EE9; TLTUID=05FA2B468A06108A7669E80D9BBD8EE9] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1625862064] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [54.224.17.157, 72.246.52.114] [SM_TRANSACTIONID] = [0000000000000000000000001270090a-71b8-5b4e5b96-899e8700-73ee14bbfccd] [SM_USER] = [] support/accessibility-services why-choose-rogers wireless atmid shop-wireless wireless/travel Accessories wireless/accessories wireless/mobile-internet wireless/tablets Share Everything +TM wireless/share-everything-plus Share Everything Plans wireless/share-everything Adding More Devices wireless/add-more-devices Upgrade Device wireless/upgrades FLEXtab Device Balance wireless/flextab-device-balance Network Coverage wireless/network-coverage wireless/ipad/ipadmini4 wireless/ipad/ipad-compare iPad Pro wireless/ipadpro Basic Phone Plans wireless/basic-phone-plans Tablet Plans wireless/tablet-plans Mobile Internet Plans wireless/mobile-internet-plans Smartphone Plans wireless/smartphone-plans Students wireless/students Google Pixel wireless/google-pixel Samsung wireless/samsung Galaxy A5 wireless/samsung/galaxy-a5 Galaxy S8 wireless/samsung/galaxy-s8 Galaxy S9 wireless/samsung/galaxy-s9 Galaxy Note8 wireless/samsung/galaxy-note8 Galaxy A8 wireless/samsung/galaxy-a8 LG G6 wireless/lgg6 Huawei wireless/huawei google home wireless/google-home Rogers Smart Drive wireless/smart-drive Manage Your Data wireless/manage-your-data Google Pixel 2 wireless/google-pixel2 Google Daydream View wireless/google-daydream Premium Device Protection wireless/device-protection LG G7 wireless/lgg7 wireless/rogers-sim-card bundles atmid shop-bundles exclusive-offer bundles/promotions/exclusive-offer Students bundles/students Google home gift bundles/google-home-gift bundles/offers visa-gift bundles/visa-gift Samsung Gift bundles/samsung-gift new-moving-offers bundles/new-moving-offers bundles/tablet-offer tv atmid shop-tv /consumer/tv#/channels tv/tmn tv/payperview 4K tv/4k Hardware tv/hardware breadcrumb on TV ->Free preview tv/free-previews breamcrumb on TV-> New Channels tv/new-channels Starter Package tv/starter-package Compare Packages tv/compare-packages Ignite Starter bundle tv/ignite-starter-bundle Anyplace TV tv/anyplacetv Hollywood Suite tv/hollywood-suite about-rogers-iptv about-rogers-iptv internet atmid shop-internet Why Rogers internet/story TechXpert internet/techxpert Gaming internet/gaming Why Ignite Internet internet/mesh-whole-home-wifi-network/why-unlimited-high-speed-internet Wall-to-Wall Wi-Fi internet/mesh-whole-home-wifi-network home-phone atmid shop-homephone New Wireless Home Phone page wireless/wireless-home-phone atmid shop-wirelesshomephone home-monitoring atmid shop-homemonitoring Partners home-monitoring/partners notify shop/notify shop/ordersummary shop/ordersummary/thankyou Checkout shop/ordersummary/checkout Moves Concierge shop/moves Moving Your Services shop/newmove Support support Moving Your Services support/moving-your-services First Steps support/first-steps Wireless /consumer/support/wireless/wireless-phone Network Aid wireless/network-aid Internet /consumer/support/internet TV /consumer/support/tv Home Phone /consumer/support/homephone Home Monitoring /consumer/support/homemonitoring Billing and Accounts /consumer/support/billingaccounts Accessibility Services support/accessibility-services Hearing or Speech support/accessibility-services/hearing-speech Vision support/accessibility-services/vision Physical support/accessibility-services/physical easyloginriverpage /consumer/promotions wireless/promotions atmid promotions-wireless internet/promotions atmid promotions-internet tv/promotions atmid promotions-tv home-monitoring/promotions atmid promotions-homemonitoring home-phone/promotions atmid promotions-homephone bundles/promotions atmid promotions-bundles /business Small Business /small-business Enterprise http://enterprise.rogers.com/en/ navigation/promo-shop navigation/promo-myrogers navigation/promo-support navigation/promo-rewards navigation/promo-nhl navigation/promo-business navigation/promo-more Rogers Rogers signin-interceptor /web/totes/#/signin /web/preLogout.jsp /web/link/showCart /web/content/search /web/Rogers.portal?_nfpb=true&_pageLabel=search <li class="visible-xs"><a href="/web/content/store-locator?icid=tl-ottncon-fas-trcwrls-0711174">FIND A STORE</a></li> <li class="visible-xs"><a href="/web/content/store-locator?icid=tl-ottncon-fas-trcwrls-0711174">TROUVER UN MAGASIN</a></li> <div id="search"><a aria-label="Search Rogers.com" atm="search:global:header" href="javascript:void(0)" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search" aria-hidden="true"></i><span aria-hidden="true">SEARCH</span></a></div> <div id="search"><a aria-label="Page d'accueil de Rogers" atm="search:global:header" href="javascript:void(0)" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search" aria-hidden="true"></i><span aria-hidden="true">RECHERCHE</span></a></div> en fr ab bc mb nb nl ns nt nu on pe qc sk yt on 64054C61BCC3D6356B415F5A066B415C 05FA2B468A06108A7669E80D9BBD8EE9 05FA2B468A06108A7669E80D9BBD8EE9

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
More

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
Less

If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.

How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
  5. Select Compatibility View Settings.
    • Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View."
  6. Close and reopen Internet Explorer.
  7. Go to rogers.com.

Accessibility Services

If you have accessibility needs, we provide a number of different services that can help.

Please select your accessibility need:

If you have accessibility needs and would like to see a video about the Wireless Code and your rights as a Canadian wireless customer, follow this link.

Contact Us

Customers with disabilities can contact Rogers Accessibility Service Centre – a group dedicated to addressing our customers’ accessibility needs.

Call 1-877-508-1760 or
dial *243 (Aid) hotline

Identify yourself as a person with a specific accessibility need. You will be transferred to the Accessibility Services Team.

Call Centre Hours:

Daily from 9 am – 10 pm EST

Our Accessibility Service Team can answer any accessibility questions you may have. Keep in mind, Live Chat is not compatible with all screen readers – contact us at 1-877-508-1760 or dial *243 (Aid) hotline for help with this.

Live Chat Hours: 7 am to 12 am EST.

TTY Message Relay Service

Call 7-1-1 and ask your TTY operator to connect the call to 1-877-508-1760 or dial *243 (Aid) hotline.

TTY Hours: daily from 7 am - 12 am EST.

rogers/support/accessibility-services on false false [SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (http://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [54.224.17.157] [X-dynaTrace] = [FW1;1970801308;1109706179;740935015;2;1109706179;740935015;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [54.224.17.157, 72.246.52.114] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=64054C61BCC3D6356B415F5A066B415C; TLTSID=05FA2B468A06108A7669E80D9BBD8EE9; TLTUID=05FA2B468A06108A7669E80D9BBD8EE9] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1625862064] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [54.224.17.157, 72.246.52.114] [SM_TRANSACTIONID] = [0000000000000000000000001270090a-71b8-5b4e5b96-899e8700-73ee14bbfccd] [SM_USER] = [] support/accessibility-services ON 2327723C2272EB2719685E6E694E2F38 421237828A05108A741FE80D9BBD8EE9 421237828A05108A741FE80D9BBD8EE9 /web/ir/ http://about.rogers.com/our-impact-responsibility/ Community Investment https://about.rogers.com/community/ http://about.rogers.com/ https://www.rogers.com/web/content/Privacy-CRTC https://www.rogers.com/cms/pdf/en/crtc/Rogers-Privacy-Policy.pdf http://jobs.rogers.com/?locale=en_US /web/content/accessibility-services-wireless /web/content/support-terms /web/SITE_MAP.pg?customer_type=Residential Media Contact http://about.rogers.com/our-news/ Unsubscribe unsubscribe http://communityforums.rogers.com/t5/community/categorypage/category-id/EnglishCommunity?profile.language=en <div class="social-media"> <span>Follow</span> <ul> <li><a href="https://twitter.com/Rogers" aria-label="Follow us on Twitter"><i class="rui-icon-twitter" aria-hidden="true"></i></a></li> <li><a href="https://www.facebook.com/Rogers/" aria-label="Follow us on Facebook"><i class="rui-icon-facebook" aria-hidden="true"></i></a></li> <li><a href="https://plus.google.com/+Rogers/posts" aria-label="Follow us on Google Plus"><i class="rui-icon-gplus" aria-hidden="true"></i></a></li> <li><a href="http://redboard.rogers.com/" aria-label="Follow us on Redboard"><i class="rui-icon-redboard" aria-hidden="true"></i></a></li> </ul> <!-- Added for Qualtrics --> <div id="feedback-mobile-holder"></div> <!-- <a title="Provide feedback on this page" href="Javascript:void(0)" onclick="javascript:FSR.popFeedback()" class="btn">Feedback</a> --> </div> <div class="social-media"> <span>Suivre</span> <ul> <li><a href="https://twitter.com/RogersFR" aria-label="Suivez-nous sur Twitter"><i class="rui-icon-twitter" aria-hidden="true"></i></a></li> <li><a href="https://fr-ca.facebook.com/Rogers" aria-label="Suivez-nous sur Facebook"><i class="rui-icon-facebook" aria-hidden="true"></i></a></li> <li><a href="https://plus.google.com/111287187442049807837/posts" aria-label="Suivez-nous sur Google Plus"><i class="rui-icon-gplus" aria-hidden="true"></i></a></li> <li><a href="http://filrouge.rogers.com/" aria-label="Suivez-nous sur Redboard"><i class="rui-icon-redboard" aria-hidden="true"></i></a></li> </ul> <!-- Added for Qualtrics --> <div id="feedback-mobile-holder"></div> <!-- <a href="Javascript:void(0)" id="forseeFeedback" onclick="javascript:FSR.popFeedback()" title="Faites-nous part de vos commentaires sur cette page" class="btn">Commentaires</a> --> </div> <ul id="footer-col4" class="col-sm-3"> <li><a href="/consumer/support/contactus" aria-label="Contact us"><i class="rui-icon-call" aria-hidden="true"></i></a></li> <li><a href="/web/content/store-locator" aria-label="Find a store"><i class="rui-icon-locator" aria-hidden="true"></i></a></li> </ul> <ul id="footer-col4" class="col-sm-3"> <li><a href="/consumer/support/contactus" aria-label="Contactez-nous"><i class="rui-icon-call" aria-hidden="true"></i></a></li> <li><a href="/web/content/store-locator" aria-label="Trouver un magasin"><i class="rui-icon-locator" aria-hidden="true"></i></a></li> </ul> &copy; 1995 - 2018 Rogers Communications &copy; 1995 - 2018 Rogers Communications en fr ab bc mb nb nl ns nt nu on pe qc sk yt