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Accessibility Services

If you have accessibility needs, we provide a number of different services that can help.

Please select your accessibility need:

To watch a video series about the Canadian Public Wireless Alerting (WPA) system in ASL and LSQ, visit https://www.wirelessaccessibility.ca/.

If you have accessibility needs and would like to see a video about the Wireless Code and your rights as a Canadian wireless customer, follow this link.

Contact Us

Customers with disabilities can contact Rogers Accessibility Service Centre – a group dedicated to addressing our customers’ accessibility needs.

Call 1-877-508-1760 or
dial *243 (Aid) hotline

Call Centre Hours:

Daily from 9 am – 10 pm EST

Social Media

Our social media team is part of our Accessibility Services Group. You can reach out to them on Facebook via Facebook Messenger, or Twitter via direct message.

Plus, we’re open 24 hours a day, 7 days a week!

TTY Message Relay Service

Call 7-1-1 and ask your TTY operator to connect the call to 1-877-508-1760 or dial *243 (Aid) hotline.

TTY Hours: daily from 7 am - 12 am EST.