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Physical Solutions

Accessible Devices

Many devices with touchscreens are compatible with third-party touch screen stylus devices.

Siri for Apple iPhone

This is a built-in ‘intelligent assistant’ that can help send messages, place phone calls, set reminders and do other tasks through voice commands.

Impatica via Dock for BlackBerry

This lets you operate your BlackBerry device through your computer.

Android Accessories

You can use a Bluetooth input device like a mouse or keyboard. And you can activate various features through voice commands, reducing your need to use the keypad.

Many smartphones are also compatible with third-party applications and hardware that facilitate access to your devices and improve overall accessibility.

Home Phone Accessibility Features

Rogers Services

We’re pleased to offer our Home Phone customers with special needs the following services:

  • Directory Assistance: No charge for 100 directory assistance (4-1-1) calls.
  • Operator Assistance: We provide free operator assistance to help our visually impaired customers complete local, long distance, sent paid (per-minute rates apply), collect, and bill-to-third-party calls. Local and long distance charges apply.

Compatibility with home emergency services

Our Home Phone service is compatible with the following home emergency services:

  • DirectAlert
  • Mondial Lifeguard Technologies
  • ConnectCare
  • Philips Lifeline

Contact Us

Customers with disabilities can contact Rogers Accessibility Service Centre – a group dedicated to addressing our customers’ accessibility needs.

Call 1 888 ROGERS-1

Identify yourself as a person with a specific accessibility need. You will be transferred to the Accessibility Services Team.

Call Centre Hours:

Daily from 9 am – 10 pm EST

Our Accessibility Service Team can answer any accessibility questions you may have. Keep in mind, Live Chat is not compatible with all screen readers – contact us at 1 888 764-3771 for help with this.

Live Chat Hours: 7 am to 12 am EST.

TTY Message Relay Service

Call 7-1-1 and ask your TTY operator to connect the call to 1 888 ROGERS1 (764-3771).

TTY Hours: daily from 7 am - 12 am EST.

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