If you are a Shaw customer, you’ll need to visit the Shaw website for support with Rogers Ignite services.
Disney+ is the ultimate video streaming service that gives you endless access to your favourite Disney, Pixar, Marvel, Star Wars, National Geographic and Star movies and TV shows.
You can check by logging in to MyRogers and going to the Subscriptions section. Once you have an eligible service, you’ll have 90 days to sign up for Disney+ through Rogers. Your promotional period starts the day you subscribe to Disney+ through Rogers, so you must activate your subscription immediately to benefit from the full promotional period.
You can start streaming movies and shows from Disney+ as soon as you finish signing up.
Each Disney+ subscription can have up to 7 individual profiles and can be shared between family members across multiple devices. Visit Disney+ support for more details about setting up and managing profiles.
You can use up to 4 devices at once to stream content from Disney+, including your Ignite EntertainmentTM box, smartphones and tablets, desktop browsers, game consoles, and smart TVs. Visit Disney+ support for more details about which devices and platforms Disney+ supports.
Once you sign up for an eligible plan or package, we’ll send you an email with instructions about how to sign up for Disney+. You can do this through either your browser or the MyRogers app. Here’s how:
First, please make sure you’ve got an eligible Ignite bundle, wireless home internet package or wireless plan. You can check if any of your existing services are eligible by visiting the subscription management page in MyRogers.
Second, the Rogers account holder will receive an email with instructions on how to redeem Disney+ through MyRogers. If you’re the account holder and still don’t see an email with instructions within 24-48 hours after your service has been activated, please check your inbox’s spam folder.
If you’re redeeming the promotion through a wireless phone number, that number will also receive the instructions via text message. However, the account holder is still the only one that can redeem the subscription, so other people on the account will need to contact that person for assistance.
You can review the start and end dates of your promotion, as well as the cost of your subscription, by going to MyRogers.
If you’re using a browser to access MyRogers, go to the account overview page, scroll down to the “Subscriptions” heading, and then click “Manage” under Disney+.
If you’re using the MyRogers app, select More at the bottom of the screen then select Subscriptions.
You can log into MyRogers to confirm the end date of your promotional period.
Once your promotion ends, you’ll automatically be charged a monthly subscription fee for Disney+ unless you cancel your subscription at least 1 day before the end if the promotional period.
Your subscription fee will show up directly on your Rogers bill.
Your Disney+ subscription is listed in the Subscriptions section of your Rogers bill. Your Disney+ billing cycle is separate from your Rogers billing cycle. Your Disney+ billing cycle starts on the day you redeem your promotion, and renews each month on the same calendar day.
Disney+ will ask for your payment information directly. This charge will not show up on your Rogers bill.
If you ordered your Ignite services and installed before August 4, 2023, you are still eligible to get 6 months of Disney+ on us. An email would have been sent to you explaining that you’re eligible for 6 months. Your Disney+ subscription will continue to be discounted until month 6.
Have additional questions about Disney+? Check out our FAQs about managing your Disney+ subscription or troubleshooting technical issues. >