Learn how the Canada Post labour disruption impacts how you interact with us.

Support
Mobile
Search or pick a topic
Trending Topics
Order the iPhone 17 family
View details about the new iPhone 17 series and iPhone Air. Order here!
How to check your ticket status
Learn how to check the status of service or technical support tickets for your home or mobile service.
Having service issues?
Check out our Network and Outage hub to know if there are ongoing issues in your area!
Roaming support
Taking a trip soon? Learn how to use Roam Like Home.
Device Guides
Try our accessible interactive guides for help with your mobile devices, Rogers Xfinity equipment, apps and more.
Set up auto-payments
Eligible mobile plans now include an Automatic Payments Discount up to $10/month.
Track your mobile order
Chat with Anna, our virtual assistant to track your order status and shipping details in real-time!
Cannot make mobile calls
If you’re not able to make any calls on your phone, here are some steps to help fix the issue.
Change a Wireless voicemail password
We’ve made it easy to update a Wireless voicemail password. This self-serve transaction is only available online.
