Is it time to modernize your business phone system with Microsoft Teams?

Bring business calling and collaboration together with Rogers Advantage Voice with Teams.

The way businesses communicate has changed.

Employees move between customer calls, internal conversations, meetings and collaboration, often from an office, at home or on the move.

But if your business phone system hasn't evolved along with your workforce, communications can become unnecessarily complicated.

A modern cloud phone solution brings these experiences closer together, giving employees flexibility while helping you deliver a professional experience whenever customers call.

Is your current phone system holding you back?

An aging phone system may still make and receive calls, but that doesn't mean it meets your needs today.

Consider whether you're experiencing:

• • Difficulty routing customer calls to the right employee or team

  • Limited flexibility for remote, hybrid or mobile employees

  • Separate systems for business calling and collaboration

  • Too much time spent administering or maintaining your phone environment

If these sound familiar, it may be time to rethink what your phone system can do.

Business communications now go beyond the phone.

Microsoft Teams provides businesses with tools for meetings, messaging and collaboration. Advantage Voice with Teams extends voice calling into Microsoft Teams, helping organizations bring calling into the same environment employees use to collaborate.

What is Rogers Advantage Voice with Teams?

Rogers Advantage Voice is a managed cloud business phone solution designed to support professional business communications.

Advantage Voice with Teams brings Rogers business calling capabilities together with Microsoft Teams collaboration, helping employees manage customer calls and work with colleagues through a connected communications experience.

Bring business calling into the Microsoft Teams experience

Advantage Voice with Teams enables external business calling capabilities in Microsoft Teams while Rogers provides the cloud voice service supporting those calls.

The result is less about replacing one phone with another. It's about modernizing how employees communicate inside and outside the business.

Create a more professional customer calling experience

When customers call your business, getting them to the right person quickly matters.

Depending on your configuration, features can include:

• • Auto Attendant: Professionally greet callers and help direct them to the appropriate person or team

  • Hunt Groups: Route calls across groups of employees to help customers reach an available team member

  • Voicemail-to-email: Help employees keep track of messages when they're away from their phone

Give employees more flexibility

Office employees may prefer a traditional desk phone. Hybrid employees may move between the office and home. Field employees may spend most of their time away from either.

Advantage Voice Office with Teams and Advantage Voice Remote with Teams offer options for different employee needs, so businesses can choose based on how their teams actually work.

Make business communications easier to manage

Modernizing your phone system isn't just about what employees see. It's also about what your IT team no longer has to manage alone.

Advantage Voice is a managed service from Rogers, helping businesses reduce the effort associated with managing their business voice environment.

For organizations operating with limited IT resources, that can help make communications simpler to manage as the business changes.

One solution, different business scenarios

Professional services

Employees working across an office and home can stay accessible to clients while using Teams to communicate and collaborate with colleagues.

Retail and customer-facing businesses

Auto Attendant and Hunt Groups can help route incoming customer calls, helping callers connect with the appropriate team.

Field and mobile teams

Employees who spend much of their time away from a desk can use communications options better suited to the way they work.

The Rogers and Microsoft advantage

Choosing a communications solution isn't only about features. The technology needs to work together and evolve with your business.

Advantage Voice with Teams brings together:

• • Rogers business voice capabilities

  • Microsoft Teams collaboration

  • Professional call handling features

  • Options for office, remote and mobile working styles

  • A managed voice service supported by Rogers

Together, these capabilities allow businesses to modernize communications without losing the professional calling experience their customers expect.

Is it time to modernize your business phone system?

Ask yourself:

• • Do employees regularly switch between separate calling and collaboration tools?

  • Is managing the existing phone system taking too much time?

  • Can customers easily reach the right employee or department?

Rogers Advantage Voice with Teams brings professional business calling and Microsoft Teams collaboration together in a managed solution designed to help employees communicate wherever work takes them.

Explore Rogers Advantage Voice with Teams or speak with a Rogers Business specialist to find the option that fits your business.