Understanding bill charges - TV, Internet and Home Phone

Table of Contents

  • First bill charges
    • Why are there partial charges for two different date ranges?
    • Why do I see an installation fee?
    • What is the Service Activation Fee for internet?
    • Why are there three different account balances in my online bill?
    • What should I expect when changing my existing package?
  • Internet
    • How do data overages for internet work?
    • How am I charged for internet equipment?
    • What is the bill impact of cancelling my internet service?
  • TV
    • How am I charged for TV equipment?
    • What are the charges for Rogers On Demand movie rentals?
    • What is the Digital Services Fee for TV?
    • What are the charges for Pay Per View orders?
    • Why is there a Movie Entertainment Magazine charge?
    • What is the bill impact of cancelling my TV service?
  • Home Phone
    • What are the charges for a Long Distance add-on?
    • What is the 9-1-1 Emergency Access Fee?
    • What is the Message Relay (TTY) Fee?
    • What is the bill impact of cancelling my home phone service?
  • Related Links

First bill charges