What is Rogers WiFi?

Rogers modems are both a modem and a WiFi router in one, also known as a gateway. As a modem, it connects to Rogers fibre-powered network for internet access, and as a WiFi router, it creates a wireless network in your home.

What is the difference between wired and wireless internet (WiFi)?

For devices with an Ethernet port, you can connect directly to the modem for the extra stability of a hardwired connection, but WiFi gives you the convenience of accessing the internet throughout your home on smartphones, laptops and other devices.

Why do I see two WiFi networks at home?

Rogers WiFi modems come with dual-band support for two frequencies: 2.4 GHz and 5 GHz, meaning you have access to two different WiFi networks in your home.

If you have the Ignite WiFiTM Gateway modem, it has default bandsteering technology and will automatically connect you to the network with the strongest signal. Learn how to check that your Gateway has band steering enabled.

If you have one of the following Rogers WiFi modems, you have to manually enable band steering. Learn how to enable band steering by selecting your modem below:

Hitron CODA-4582 Modem

Hitron CGN3-AC, CGN3-AMR, CHN3ACSMR or CGNM-3552 Modem

What is the difference between the 2.4 GHz network and the 5 GHz network?

The 2.4 GHz network offers speeds that are ideal for everyday surfing. Its signal also has a farther reach.

The 5 GHz network offers faster speeds that are great for streaming, but it performs best when you’re within a close range of the modem. It’s also less commonly used by household electronics, so there’s typically less signal interference or congestion to slow you down.

To learn more about dual-band technology, visit Understanding Dual-Band and Band Steering.

How can I optimize my WiFi signal?

There are many ways you can optimize your home WiFi connection. Check out How to Optimize your Internet Speed and WiFi and Where to Place your Modem for more information.