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Network Outages

View possible outages in your area for Internet, TV, Home Phone or Mobile services. Select your provider to get started. 

Not sure if you’re with Rogers or Rogers together with Shaw? Find out here

Region: Ontario region

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Outages guide

Learn more about service interruptions, network outages and how Rogers handles them–Internet, TV & home phone.

How to check your ticket status

Learn how to check the status of your technical support or service tickets

How to contact Emergency Services during an outage

Learn how to contact 911 Emergency Services during an outage.

Troubleshooting and solutions for network issues

Internet/WiFi troubleshooting

Learn how to troubleshoot any Internet issues

Rogers Xfinity TV/Rogers Xfinity Streaming troubleshooting

Learn how to troubleshoot Rogers Xfinity TV or Rogers Xfinity Streaming service issues.

Wireless troubleshooting

Learn how to troubleshoot Wireless service issues.

Rogers Xfinity Storm-Ready WiFi

Power out? Internet on. Stay connected through the unexpected with Rogers Xfinity Storm-Ready WiFi.

Home phone troubleshooting

Learn how to troubleshoot Home Phone service issues.

Identify Social Engineering Scams

Learn how to identify and handle fraud attempts via social engineering scams (phishing, vishing, smishing)

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