Remote Control Support
Need help with your Rogers remote control?
Digital TV Support
Need help with your Digital TV service? Check out helpful articles for other Digital TV boxes like the Nextbox.
Ignite SmartStream
Learn more about Ignite SmartStream.
Need to reschedule an appointment?
Learn how to reschedule or cancel your Ignite service appointment online.
Easy Setup Guide – Ignite TV Box
Follow these easy steps to setup your Ignite TV box.
Troubleshooting the Ignite TV Voice Remote
Having issues with your Ignite TV voice remote?
About Ignite TV Accessibility Features
Learn about the accessibility features on Ignite TV, including Voice Guidance, Video Description and Closed Captioning.
FAQs about Power Saver on Ignite TV
The Power Saver feature on Ignite TV helps you save money on electricity by making sure your Ignite TV Boxes are powered down when they’re not in use.
Pairing Bluetooth Devices on Ignite TV
You can pair Bluetooth devices like speakers or headsets to Ignite TV to enhance your entertainment experience.
Poor WiFi connection: Ignite TV & Ignite SmartStream
Poor picture quality due to poor WiFi? Here’s how to fix it.
Navigating the Ignite TV Guide
Browse TV channels, filter your options and more with the Ignite TV Guide and Voice Remote.
Managing Ignite TV Recordings
Sort, change or delete your recordings on Ignite TV using the Voice Remote.
All about All-in-one Search with Ignite TV
No need to flip between live TV, OnDemand or apps like Netflix and YouTube. All-in-one search allows you to find content with one simple search.
Using Ignite TV Parental Controls PIN
Learn how to use the On Demand Purchase PIN and Parental Control PIN on Ignite TV to lock and purchase content.
Reset Ignite TV Purchase PIN
Learn how to reset your Ignite TV Purchase PIN in just a few steps.
Fix a black screen: Ignite TV & Ignite SmartStream
Only seeing a black screen? Here are helpful troubleshooting tips.
Ignite TV Error Codes
Learn how to troubleshoot error codes when streaming, recording using apps and more on Ignite TV.
Troubleshooting Ignite TV Apps
Learn how to fix issues with your Ignite TV Applications like Sports, Netflix, Weather and more.
Troubleshooting the Netflix App
If the Netflix app on Ignite TV suddenly stopped working, here are some ways to help resolve the problem.
Managing Ignite TV App Settings
Learn more about managing Ignite TV Apps, including locking access to certain apps or showing recently used Apps.
Disney+ support and troubleshooting
Need help with Disney+? Here’s how to manage your subscription and troubleshoot technical issues.
Fix audio issues: Ignite TV or Ignite SmartStream
Try these tips to fix sound issues with Ignite TV/SmartStream.
Ignite TV App and Browser Requirements
Find out if your device or browser is compatible with the Ignite TV app/website.
Troubleshoot Ignite TV Recordings
Learn how to fix issues with Ignite TV recordings on the Ignite TV app/website.
Troubleshoot Ignite TV Streaming Issues
Troubleshoot streaming issues with the Ignite TV app/website.
