TV and Streaming Troubleshooting

Check your network status

Having issues with your TV service? Find out if there's a network outage in your area

Remote Control Support

Need help with your Rogers remote control?

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Digital TV Support

Need help with your Digital TV service? Check out helpful articles for other Digital TV boxes like the Nextbox.

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Ignite Streaming

Learn more about Ignite Streaming.

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Trending Topics

Ignite SmartStream is now Ignite Streaming!

Our Ignite SmartStream service is now called Ignite Streaming.

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Troubleshooting Ignite TV Recordings

Follow these instructions to get back to watching.

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Managing Ignite TV Recordings

Learn how to manage your recordings on Ignite TV, including sorting, scheduling, deleting and more.

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How to reschedule or cancel an Ignite Service Appointment

Follow these easy steps to reschedule or cancel your Rogers Ignite Service Appointment online or through MyRogers, so you can manage your appointment on your own time.

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How you can self-serve online

You can easily manage your account and services online using MyRogers!

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Having Ignite TV or Ignite Streaming Issues?

Install & Settings

Watching Ignite TV

Channels & Apps

Ignite TV App/Website

Still having issues?