Support

Order the iPhone 17 family

View details about the new iPhone 17 series and iPhone Air. Order here!

How to check your ticket status

Learn how to check the status of service or technical support tickets for your home or mobile service.

Having service issues?

Check out our Network and Outage hub to know if there are ongoing issues in your area.

Device Guides

Try our accessible interactive guides for help with your mobile devices, Rogers Xfinity equipment, apps and more.

Track your order

Chat with Anna, our virtual assistant to track your order status and shipping details in real-time!

Set up auto-payments

Eligible mobile plans now include an Automatic Payments Discount up to $10/month.

How you can self-serve online

You can easily manage your account and services online using MyRogers!

Self-install Rogers Xfinity services

Learn more about our safe, no-contact home delivery and easy installation for your Rogers Xfinity services.

Returning a device

Learn how to return a Wireless phone or accessory

Roaming support

Taking a trip soon? Learn how to use Roam Like Home.