Support

How to check your ticket status

Learn how to check the status of service or technical support tickets for your home or mobile service.

Check your network status

Having issues with your service? Find out if there’s a network outage in your area.

Still have a temporary cable line?

Learn more about temporary cable replacement including checking the status of your cable line burial work.

Device Guides

Try our accessible interactive guides for help with your mobile devices, Rogers Xfinity equipment, apps and more.

Track your order

Chat with Anna, our virtual assistant to track your order status and shipping details in real-time!

Set up auto-payments

Eligible mobile plans now include an Automatic Payments Discount up to $10/month.

How you can self-serve online

You can easily manage your account and services online using MyRogers!

How to reschedule or cancel an Rogers Service Appointment

Follow these easy steps to reschedule or cancel your Rogers Service Appointment online or through MyRogers, so you can manage your appointment on your own time.

How to reschedule your installation appointment

Check your appointment details and reschedule your installation appointment online with these steps.

Self-install Rogers Xfinity services

Learn more about our safe, no-contact home delivery and easy installation for your Rogers Xfinity services.

Optimize your WiFi

Try these easy and effective ways to improve your WiFi.

Returning a device

Learn how to return a Wireless phone or accessory

Roaming support

Taking a trip soon? Learn how to use Roam Like Home.