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Roaming

Roaming support

Taking a trip soon? Learn how to use Roam Like Home.

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Network health

Check your network status

Having issues with your service? Find out if there’s a network outage in your area.

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Device Guides

Try our accessible interactive guides for help with your mobile devices, Rogers Xfinity equipment, apps and more.

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Track your order

Chat with Anna, our virtual assistant to track your order status and shipping details in real-time!

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How you can self-serve online

You can easily manage your account and services online using MyRogers!

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How to reschedule or cancel an Rogers Service Appointment

Follow these easy steps to reschedule or cancel your Rogers Service Appointment online or through MyRogers, so you can manage your appointment on your own time.

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Self-install Rogers Xfinity services

Learn more about our safe, no-contact home delivery and easy installation for your Rogers Xfinity services.

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Returning a device

Learn how to return a Wireless phone or accessory

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Community Forums

Join the community and discover solutions, share tips, or get advice from other members.

Community Forum

Resolve your concern

Get the support you need to resolve any ongoing concerns and escalate your issue to our management team.

For Rogers customers: Escalate your concern

For Rogers Together with Shaw customers: Escalate your concern

Accessibility

We're committed to ensuring our products and services are accessible.

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Need more help?

We’re here for you with more options to provide feedback about any issues and concerns you’re experiencing.

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