Manage your account online with MyRogers

Available on Rogers.com & MyRogers App

• Make a payment (Self-Serve only)
• View your online bill
• Update your payment method (Self-Serve only)

Only on Rogers.com

• View your payment history
• Check your Pay As You Go balance

Available on Rogers.com & MyRogers App

• Update your MyRogers profile and settings (Self-Serve only)

Only on Rogers.com

• Register a new MyRogers profile
• Reset your MyRogers password (Self-Serve only)
• Add a recovery phone number to your MyRogers profile (Self-Serve only)
• Link or unlink an account from your MyRogers profile
• Reschedule or cancel an Ignite Service Appointment
• Tax exemptions for Indigenous customers
• Account holder name change request
• Manage account changes after the passing of a loved one
• Add a power of attorney

Available on Rogers.com & MyRogers App

• Add a Speed Pass
• Add Data Add-On
• Adding a new line to your account
• Activate eSIM on my device
• Activate, manage and cancel Apple Music subscriptions on eligible lines
• Activating Disney+ subscriptions for eligible Rogers services
• Change your mobile voicemail password (Self-Serve only)
• Manage data usage and alerts
• Network Help & Outages
• Switch my physical SIM to eSIM
• Top up data or change your plan
• View your device balance
• Rogers Connected for Success

Only on Rogers.com

• Change your mobile phone number
• Getting started with Rogers Infinite
• Learn more about Rogers Infinite plans
• Manage your Caller ID (Self-Serve only)
• Manage your add-on and long distance
• Remove Data Add-On
• Reactivate a lost or stolen phone
• Suspend a lost or stolen phone
• Using the Rogers Repair Program
• Register for T9-1-1
• Request an accessibility discount

Only on MyRogers App

• Device diagnostics and repair with Device Toolbox

Available on Rogers.com, MyRogers App & Rogers Xfinity app & MyWiFi App

• Test your internet speed

Only on Rogers.com

• Change your internet package
• Rogers Connected for Success
• Network Help & Outages

Only on Rogers Xfinity app & MyWiFi App

• Find or change your WiFi password

Available on Rogers.com, Rogers Xfinity TV app, & Voice Search

• Search your Channels
• Refresh your Rogers Xfinity TV Box(es)

Only on Rogers.com

• Exchange Flex Channels (Self-Serve only)
• Save your channel lineup as a PDF and print
• Change your TV Package
• Manage standalone channels and Theme Packs

Only on Rogers.com & Rogers Xfinity TV App

• View your channel lineup
• Cancelling Disney+ subscriptions and managing billing and technical issues

Only on Rogers.com & via Voice Search

• Reset Rogers Xfinity TV Purchase PIN
• Reset your Parental Controls and PIN

Only on Rogers.com

• Reset your set-top box
• Change your set-top box PIN
• Change your channel lineup

Only on Rogers.com

• Configure your current features
• Access your voicemail settings
• Reset your voicemail password

Only on Rogers Smart Home Monitoring App

• Controlling your equipment

• Get the MyRogers (Shaw) app
• Manage your bill
• Manage your subscription and services
• Make a payment