How you can self-serve online
You can easily manage your account and services online using MyRogers!
Transactions marked below as 'Self-Serve only' are no longer available over the phone or through Chat support.
However, those with accessibility needs can continue to contact us by phone and through Chat for support with any transaction.
Check out the different transactions you can complete quickly and easily using MyRogers:
Billing and payments
Available on Rogers.com & MyRogers App
Make a payment - Self-Serve only
Update your payment method - Self-Serve only
Only on Rogers.com
Check your Pay As You Go balance
Account management
Available on Rogers.com & MyRogers App
Update your MyRogers profile and settings - Self-Serve only
Only on Rogers.com
Register a new MyRogers profile
Add a recovery phone number to your MyRogers profile
Link or unlink an account from your MyRogers profile
Reschedule or cancel an Ignite Service Appointment
Wireless
Available on Rogers.com & MyRogers App
Change your wireless phone number
Change your wireless voicemail password
Adding a new line to your account
View or set data alerts and notifications
Top up data or change your plan
Add a Speed Pass
Add Data Add-On
View your device balance
Activate, manage and cancel Apple Music subscriptions on eligible lines
Activating Disney+ subscriptions for eligible Rogers services
Only on Rogers.com
Using the Rogers Repair Program
Change your wireless phone number
Manage your Caller ID - Self-Serve only
Change your wireless voicemail password - Self-Serve only
Manage your add-on and long distance
Remove Data Add-On
Getting started with Rogers Infinite
Learn more about Rogers Infinite plans
Suspend a lost or stolen phone
Only on MyRogers App
Device diagnostics and repair with Device Toolbox
Internet
Available on Rogers.com, MyRogers App & Ignite WiFi App & MyWiFi App
Only on Rogers.com
Only on Ignite WiFi App & MyWiFi App
Find or change your WiFi password
Check out this article to learn more about all your self-serve options.
Ignite TV
Available on Rogers.com, Ignite TV app, & Voice Search
Refresh your Ignite TV Box(es)
Only on Rogers.com
Exchange Flex Channels - Self-Serve only
Save your channel lineup as a PDF and print
Manage standalone channels and Theme Packs
Only on Rogers.com & Ignite TV App
Cancelling Disney+ subscriptions and managing billing and technical issues
Only on Rogers.com & via Voice Search
Reset your Parental Controls and PIN
Check out this article to learn more about all your self-serve options.
Digital TV
Only on Rogers.com
Reset your set-top box
Home Phone
Only on Rogers.com
Configure your current features
Access your voicemail settings